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RETAIL DELIVERY TERMS: 
 

All of our deliveries are made by a courier service and will require a signature on delivery. We are unable to specify a delivery time but can deliver to business and home addresses if this is easier. 

We aim to despatch all orders within 3-5 days and deliver Monday-Friday between 9:00am and 5:30pm on standard delivery terms.  The below shipping rates are for retail orders only. 

Click & Collect
You are more than welcome to come and collect your order from ECP DESIGN. All you have to do is select the ‘Collect from ECP’ option when you go through the checkout and we will email you to confirm when your order is ready to collect. Then all you need to do is come to our showroom at here in Wickwar, South Gloucestershire (GL12 8NB) and pick up your order. 

UK Mainland Delivery (including Northern Ireland) 
 

Shipping option Order value Cost
Standard delivery Order value up to £30 £5.00
Standard delivery Order values over £30 Free
Next day delivery Order value up to £75 £7.50
Next day delivery Order value over £75 Free
Saturday delivery - £12.50


Delivery costs include VAT at the current rate, order value shown is excluding delivery costs.

Next day delivery orders must be placed before 1pm Monday-Thursday for next day delivery. Orders placed outside of these times will be delivered on the following working day. Saturday delivery orders must be placed before 1pm on Friday.





Overseas Delivery

Shipping option Order value Cost
Europe - standard delivery (usually 5-7 working days) - £15.50
Rest of the World (usually 14-21 working days) - £50

The above rates are per parcel therefore if your order is greater than one box we will advise when your order is received. 

Import duty

If your order is being delivered outside of the European Union you will not be charged VAT but you will be responsible for any customs or import duties once the goods reach your country. We have no control over these charges and cannot predict what they might be.

 

 



TRADE DELIVERY TERMS 

For trade delivery information, please see our trade area.

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